The people we work with worldwide include
corporate executives, managers, department heads, print/production vendors, and renowned artists, who are sophisticated, traveled and well-educated. They appreciate and expect a high level of decorum.
As a result, the ritual of the carefully paced
business meeting overseas is shaped by manners, grace and courtesy. This brand of social etiquette may put
off some Western movers and shakers who are not accustomed to answering
questions with “Yes sir” or “No sir.”
Yet this type of response engenders deep
respect because it reveals humility, a quality that does not diminish personal
stature. In fact, graciousness
enhances the symphony of ceremony, commerce and sharing where many voices will
be heard — all in good time.
Perhaps a part of our global success is due to our mindful
embrace of "The Global Etiquette Handbook". This imaginary tome is actually a compilation of more than twenty years
experience meeting and greeting throughout Asia and around the world. It is built upon our upbringing in both European and Asian homes, and of course growing up in the melting pot of New York City. In truth, the rules are quite simple, if not always easy to
master. Most are inherent in our nature and nurture.
Your ego must be quiet and still as a
remote pond
Anger is rude and has no place in a gathering
Discretion, as Shakespeare wrote
centuries ago, is and will always be the better part of valor
A united vision with your presentation colleagues and team members
Punctuality, even after a long overseas
flight with little or no sleep
Dignity is another word for equality:
everyone is welcome to its luster
Respect to all, always
Gratitude
The easiest way to avoid gaffs and
unintended insult is to learn about the customs that shape each host
nation. Readiness is all, in this
world and every other. Education
is a path to cultural appreciation. Be patient, listen and watch before reacting. Travel has given us a deep love and appreciation of each new destination and its lessons and joyful surprises.
